FLOOR manager

Job Duties

  • Running daily shift operations for 5 shifts/week. This includes, but is not limited to: Ensuring staff is on time, handling call outs, setting drawers, running pre shift meetings, running through opening, closing, and weekly checklists, handling patron feedback, closing drawers, running end of shift reports, sending nightly emails. 

  • Interact with patrons and employees in a gracious, friendly, and patient manner, with a helpful attitude.

  • Provide professional development and training to FOH staff. This includes but is not limited to: training hosts and barbacks on bartending, training bartenders on best practices, learning about beer and learning basic ASL and assisting the staff in doing so as well 

  • Assist with creating or enforcing standards and controls to continually maintain high levels of service and profitability.

  • Manage staff performance in accordance with established standards and procedures.

  • Ensure staff know and adhere to established codes of practice set in the employee handbook and training manuals.

  • Address and properly manage any conflicts that may come about or escalate as needed.

  • Maintain high standards of food safety, and hygiene standards within the taproom and other areas.

  • Ensure that alcohol and food related regulations are adhered to at all times. 

  • Ensure cash management procedures are completely accurate and secure.

  • Updating draft beer menus to ensure accuracy

  • Be a brand ambassador and potentially represent Red Bear at festivals and local events.

  • Any other assigned tasks.


Qualifications

  • Minimum 1 year experience in restaurant or beverage management required.

  • Strong computer skills including Word, Excel, and Google docs/sheets, and “When I Work” (or similar electronic scheduling software)

  • Ability to work efficiently and multi-task in a fast-paced environment.

  • Have an active ABC Manager’s License and DOH CFPM ID card and maintain them.

  • Excellent People management skills and ability to direct and lead a team.

  • Ability to troubleshoot problems as they occur, and conflict resolution skills.

  • Passion for craft beer with an experienced palate and sensory evaluation skills.

  • Strong leadership, communication, time management and organizational skills

  • Flexible schedule with availability on nights and weekends.

  • Strong knowledge of food and beverage laws and regulations, enforcing and adhering to TIPS serving techniques.

  • Completion of the Certified Cicerone Beer Server exam within 60 days of employment.

  • The ability to lift up to 50 lbs multiple times throughout a work shift.

  • Ability to stand in one place for extended periods of time.

  • Commitment to learning basic American Sign Language (ASL)

Preferred Qualifications

  • Fluency in American Sign Language (ASL) is sought after.

  • Previous back-end experience with restaurant point-of-sale software

Benefits

  • Salary Position with 42-48 Hrs/week expected.

  • Competitive salary based on experience ($42,000 - $49,000)

  • 401k Program available with Employer Matching

  • Employer Contribution to Health Insurance

  • Sick Leave and Vacation

  • 20% Discount off all Red Bear Items

  • The opportunity to be on the ground floor of an exciting new concept


COMPANY BACKGROUND

Red Bear Brewing Co. is a Brewpub located in Washington DC, in the heart of NoMa. We’re a startup brewpub in our first year of being open. Our focus is on both making great beer, but also engaging our community and creating a memorable experience every time they walk in. We have a large selection of beers made in house in addition to local wines, ciders, meads, cocktails and upscale pub food to provide something for everyone. Engaging events and a variety of board games available help create that cozy atmosphere where folks can commune with friends and make new ones. We also embrace responsible business practices with a commitment to sustainability, diversity, our environment, and growing relationships with local businesses and organizations.


sound like a good fit?

If so, please fill out the application below and include a resume and cover letter. We will contact you for more information if needed.